Terms of use

Please read these terms of use ("Terms") carefully before using Wappi App ("App") in Cameroon. These Terms govern your access to and use of the App and its services. By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not use the App.

1. User Responsibilities

Eligibility:

By using the App, you confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements.

Account Information:

You must provide accurate and up-to-date information during the registration process and ensure the security of your account login credentials. You are responsible for all activities conducted through your account.

Appropriate Use:

You agree to use the App in accordance with all applicable laws, regulations, and these Terms. You will not use the App for any unlawful, fraudulent, or unauthorized purposes.

2. Wappi App Services

Ride Requests:

The App connects passengers ("Users") with independent drivers ("Drivers") for transportation services. Wappi does not provide transportation services and is not responsible for any acts or omissions of Drivers or Users.

Fare Calculation:

Fare estimates provided by the App are based on factors such as distance and time. The final fare may vary due to factors beyond Wappi's control, such as traffic conditions.

Safety:

Wappi strives to provide a safe experience, but Users are responsible for their own safety during rides. Wappi recommends verifying the identity of the Driver and the vehicle before boarding.

Cancellations:

Users may cancel a ride request before the Driver arrives, subject to any applicable cancellation fees as determined by Wappi.

3. Payments and Fees

Payment Methods:

Users must provide valid payment information and authorize Wappi to charge for the transportation services. Payments may be made through credit/debit cards, mobile wallets, or other approved methods.

Pricing and Fees:

Users will be charged the fare for each ride, including any applicable taxes, tolls, and fees. Wappi reserves the right to modify the pricing structure and fees at any time and will notify Users of any changes.

4. User Conduct and Prohibited Activities

Prohibited Activities:

Users must not engage in any of the following activities while using the App:

·       Harassing, threatening, or intimidating others.

• Violating any laws or regulations.
• Engaging in fraudulent or deceptive conduct.
• Tampering with the App's functionality or security.
• Uploading or transmitting malicious code or viruses.
• Misusing personal information of others.

·       Violating any intellectual property rights.

Compliance:

Wappi reserves the right to investigate and take appropriate legal action against any Users who violate these Terms or engage in prohibited activities.

5. Privacy and Data Protection

Privacy Policy:

Wappi collects and processes personal data in accordance with its Privacy Policy. By using the App, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

6. Intellectual Property

Ownership:

Wappi retains all rights, title, and interest in and to the App, including all intellectual property rights.

Restrictions:

Users are prohibited from modifying, distributing, reproducing, or creating derivative works of the App or its content without Wappi's prior written consent.

7. Limitation of Liability

Disclaimer:

Wappi does not guarantee the availability, reliability, or quality of the App's services. The App is provided on an "as is" and "as available" basis, without warranties of any kind.

Limitation:

Wappi shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the App or the transportation services provided by Drivers.

8. Modifications to the Terms

Changes:

Wappi reserves the right to modify or update these Terms at any time. Users will be notified of any material changes to these Terms.

Continued Use:

By continuing to use the App after the effective date of the modified Terms, you indicate your acceptance of the updated Terms.

9. Governing Law and Dispute Resolution

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Cameroon.

Dispute Resolution:

Any disputes arising out of or relating to these Terms shall be resolved through amicable negotiations. If the dispute cannot be resolved amicably, the parties agree to submit to the exclusive jurisdiction of the courts of Cameroon.

By using Wappi App, you agree to abide by these Terms of use.

 

 

Version 1.0 of 25/10/2024