Politique En Matière De Cookies

Wappi Privacy Policy

 

This Privacy Policy defines how Wappi and its partners collect, use, process and disclose your Personal Data through the use of Wappi’s mobile applications and websites (respectively “Apps” and “Websites”), as well as products, features and other services globally, operated by Wappi (collectively, “Services”).

The confidentiality of your personal data is extremely important to us. That's why we have put in place a data protection policy to ensure the security of the information you provide to us over the Internet, when you use the Wappi Apps, websites and our Services.

 This Privacy Policy applies to our consumers, agents, vendors, suppliers, partners (such as driver, delivery, and merchant partners), contractors and service providers (collectively “you”, “your” or “yours”).

By accessing Wappi websites or using the mobile applications and services, you agree that your personal data will be collected and processed based solely on the applicable data protection regulations.

1- What is personal data?

“Personal Data” is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information and financial information.

2- Owner and data processing manager

Wappi is managed by Batch Smart Technologies Ltd. Services on Wappi websites and Apps are therefore provided by Batch Smart Technologies Ltd, which is responsible for data collection and processing. For more information about Batch Smart Technologies Ltd, and its other areas of interest, please visit: https://bstsarl.com.

3- Our commitment

We carry out our activities in compliance with the laws in force concerning the protection of your privacy and your personal data. The purpose of the policy presented below is to inform you about the way in which Wappi collects, processes, shares and stores your personal data. Please note that our policy applies to all Wappi products and services.

 3- Personal data we collect

We collect different types of information about you, if applicable data protection laws allow us to do so:

Data you provide to us when you:

·       Complete a user profile or registration forms (Name, contact information and other identification information when needed);

·       Provide information to assess your eligibility to provide services as a Wappi driver or partner (Driving license, vehicle information and background checks);

·       Interact with our social media pages (Social media account ID, profile photo and any other publicly available data);

·       Participate in events organised by us (Pictures, audio or videos which may include images of yourself);

·       Verify your identity through various means (Social media logins, submission of selfie images or independently verified payment card information);

·       Fill up demographic information in surveys (Age, gender, and other information you may volunteer such as your marital status, occupation and income information)

·       Take a ride with in-vehicle audio and/or video recording features.

Data created when you use, our Websites, Apps and Services:

·       Your location information;

·       Feedback, ratings and compliments;

·       Transaction information (such as payment method);

·       Information about how you interacted with our Apps, Website or Services (such as features used and content viewed);

·       Device information (such as hardware model and serial number, IP addresses), file and app names and versions, GPS location, IMEI number, and advertising identifiers or any information that may indicate device or app modification);

·       personal data you enter in messages when you use our in-app communication features;

·       personal data that may be captured through your interaction with us, our agents, in-vehicle audio and/or video recording during a ride (such as your image or voice or both, and its related metadata).

Data from other sources:

·       Referral programmes,

·       Our business partners (fleet partners, payment providers, ride-hailing partners and transport partners),

·       Insurance and financial providers,

·       Financial services providers,

·       Publicly available or governmental sources of data,

·       When our users add you as an emergency contact,

·       When our users add you as a recipient or beneficiary of any use of our Services,

·       Marketing services providers or partners.

Sensitive personal data:

Some of the personal data we collect may be of a sensitive nature. This may include national identity information, background information (including financial and criminal records, where permitted by law), health, disability, marital status and biometric data, as applicable. We collect sensitive personal data only with your consent and/or in strict compliance with applicable laws. In the event that you are required to provide us with documents or information for whatever reason that may contain such sensitive personal data (which is not necessary for that specific purpose), you agree to delete such sensitive personal data before providing such documents or information to us.

When you provide personal data of other individuals to us:

In some situations, you may provide us with personal data of other people (such as your partner, family members or friends). For example, you can add them as an emergency contact, when using in-app chat, or when adding them as recipients or beneficiaries of any use of our Services. If you provide us with their personal data, you represent and warrant that you have obtained their consent for their personal data to be collected, used and disclosed as set out in this Privacy Policy.

Personal data of minors:

As a parent or legal guardian, please do not allow minors under your care to submit personal data to Wappi. In the event that a minor's personal data is disclosed to Wappi, you hereby consent to the processing of the minor's personal data and agree to be bound by this privacy policy and to take responsibility for their actions.

Unless otherwise specified, all data requested by Wappi for the creation of an account are mandatory and their absence may make it impossible for Wappi to provide certain Services.

The provision of your personal data is not required if you only wish to visit our websites. You can refuse to install tracers on your device, by setting your preferences through the cookie management tool made available to you on the website.